WiseWorm – Privacy Policy

Last Updated: November 16, 2025

This Privacy Policy explains how Goldfinch Hill – the maker of WiseWorm (“Goldfinch Hill,” “we,” “our,” or “us”) collects, stores, uses, and protects information when you use the WiseWorm mobile application (“App”), website, and related services (collectively, the “Services”).

By using WiseWorm, you agree to the practices described in this Privacy Policy. If you do not agree, do not use the App.

1. Information We Collect

WiseWorm collects only the information necessary for app functionality. This may include:

Worm bin names
Feeding logs
Moisture or temperature readings
Harvest logs
Notes related to your worm bins
Other composting or activity data you choose to enter

⚠️ Important: Do Not Enter Personal Information

The App is not designed to store personal identifiable information (PII). You should not enter:

Your full name
Your home address
Email addresses (except when contacting support)
Phone numbers
Financial or payment information
Health information
Personal information belonging to others

Any such information entered is not required and is at your own risk.

2. Information We Do Not Collect

WiseWorm does not collect:

Usernames or account registrations
Passwords
Payment information
GPS or precise location
Device contacts
Personal identity information
Photos unless you choose to store them on your device

We do not knowingly collect information from children under 13.

3. Automatic Technical Information

To improve app performance, WiseWorm may collect limited technical information such as:

Device type and operating system
App version
Crash logs and error reports
Anonymous usage statistics

4. Third-Party Services

The App may rely on third-party tools that perform supporting functions. These may include:

Analytics providers
Crash reporting services
Cloud storage providers
QR or NFC scanning tools
Notification services

4A. No Control Over Third-Party Platforms

You acknowledge and agree that:

Goldfinch Hill does not control third-party systems used by the App;
We do not oversee the security, privacy, or behavior of third-party providers;
Data handled by third-party services is subject to their own privacy policies;
Goldfinch Hill is not liable for data breaches, unauthorized access, or security failures originating from third-party services.

By using the App, you accept that third-party integrations carry inherent risks outside of our control.

5. How We Use Your Information

Data stored or entered may be used to:

Support core app features such as reminders and logs
Improve app performance and reliability
Diagnose bugs, crashes, and user experience issues

We do not sell your data to advertisers, marketers, or external companies.

6. Data Storage & Security

Data may be stored:

Locally on your device; and/or
On third-party cloud systems, depending on app functionality

Goldfinch Hill takes reasonable measures to protect stored information; however, no digital system is completely secure. We cannot guarantee absolute security of:

Local device storage
Data transmitted over networks
Third-party cloud platforms
Data processed by external service providers

7. Data Retention & Deletion

You may delete your data at any time by:

Clearing logs within the App
Removing notes or entries
Uninstalling the App (which removes local data)

If third-party services store data as part of their function, their retention policies apply. We do not control or manage their timelines.

8. Your Rights

Depending on your region, you may have rights related to data access and deletion. Because WiseWorm does not use accounts, many rights do not apply.

For questions or removal of support correspondence, contact us using the email below.

9. Children’s Privacy

WiseWorm is not intended for children under age 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When updates occur, the “Last Updated” date at the top of this page will be modified.

Continued use of the App after updates constitutes acceptance of the revised policy.

11. Contact Us

For questions about this Privacy Policy, please contact:

Goldfinch Hill – the maker of WiseWorm
Email: support@wiseworm.app
Website: https://wiseworm.app